The Whole Show Restorations

Vancouver Island Faq’s

We are pleased to answer your questions

We have had a flood where do we go from here?

Make sure the source of the water escape has been shut off or repaired. Call a certified restoration firm to begin mitigation of the escape. 1-877-248-0444

Are you certified to perform work of this type?

Yes we are. The majority of our staff are certified by the IICRC. Please feel free to view IICRC’s website at: http://www.iicrc.org/

What is the difference between emergency work and repair work?

Emergency work needs to take place to mitigate any possible secondary damage to the dwelling or contents. Repair work is work to be done after the emergency work has been completed. Many times the repair work is first quoted and then scheduled.

What is your response time now that we've called you?

We try to respond to all losses within 60 minutes of receiving the initial emergency call; however depending on location it may take a little longer to attend the dwelling, especially in remote or rural locations. All emergency calls are guaranteed have a response within 10 minutes in relation to the initial phone call. 1-877-248-0444

Do you charge me to come out and look at my situation?

In most cases we do not charge to do an initial inspection of the dwelling*. Once we have determined the cause of your situation we notify your broker or insurance adjuster so that they may make an educated decision with regards to your coverage.
*Mold assessments may be an exception

Do I need to hire all the sub-trades or can your company do that from beginning to the end?

Our company is a full service, single source, general contractor. In most cases we are capable of handling and scheduling all sub-contractors required for repair.

How do we know that everything is dry enough to proceed with the repair work?

Throughout the drying procedure moisture measurements are taken of all building materials. Our firm has in its possession documents which pre-determine what dry standard measurements apply to building materials within our area. Drying is not completed on your dwelling until we have reached a standard moisture measurement that is within 4 points of the local standards.

I found black mold or (asbestos). What do I do?

Our mold removal work is generally only related to insurance claims.- To find out if you are eligible for our mold removal services, please contact your insurance agent.
Contractors requiring as asbestos abatement can contact us by calling 1-877-248-0444. A WorkSafeBC Certified surveyor will meet with you on your jobsite to discuss a plan and provide a quote.

Vancouver Island's Fire Cleanup Specialists Since 1994.

Locations in Parksville. Serving the communities of…

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Nanaimo

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Parksville

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Tofino

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Ladysmith

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Qualicum Beach

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Ucluelet

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Nanoose Bay

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Port Alberni

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Oceanside Pacific Rim (West Coast)

The Whole Show Restorations was built on a reputation we intend to keep.

Contact us, we look forward to serving you and demonstrating the reasons why our satisfied clients recommend us so highly.

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What is being said about us

I'm pleased and impressed with The Whole Show Restorations Inc.; their workers are reliable, competent and easy to communicate with. They always let me know when they would be here, what they were doing and generous with their time to answer any questions I had. They did a good job. I'm happy with the results and I wouldn't hesitate to recommend them.

Karen N – Client

They were MIRACLE WORKERS. They kept me informed about what had to be done, who was doing the work and it was amazing how smooth everything went. Thank you for being there when I needed help. Everyone was wonderful and very kind and courteous.

Jessie S – Client

The Whole Show was outstanding from day 1 until completion. Every person we encountered was kind, well informed, and did their very best to help in any way they could. They arrived with one hour of our flood! I just can't recommend them highly enough. Took wonderful care of us when we needed them. I would highly recommend! Polite and thorough!

Nonie W – Client

Everyone was amazing, professional, and I am very grateful for the phenomenal work. -Jacqueline G. Just wanted to say thank you and how impressed we were with your service. Everyone we dealt with were just awesome. Thanks again.

Gail B – Client

You are very kind and compassionate and that went a long way. We did a walk through and everything looks great! It is now on the market. We let First Insurance know what a great restoration team you have. Again, a BIG THANK YOU!!

Family of Celia E – Client

You are very kind and compassionate and that went a long way. We did a walk through and everything looks great! We let our broker know what a great restoration team you have.

Lorna B – Client

Not a single complaint around any one of them and huge kudos to everyone who came out to our house. You have done well to choose fabulous people to work with you and people who clearly understand clients/customers and know the stress that they feel going through such an experience.

John T- Client

Everyone was amazing, professional, and I am very grateful for the phenomenal work

Jacqueline G- Client

I would like to thank Whole Show Restorations for correcting a problem with my home. Whole Show Restorations stood behind their work, where others would have walked away

Cindy P- Client

We greatly appreciated your team-work, excellent attitudes and problem-solving as we worked through the restoration of our home

Nancy R. & Neil C- Client